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Position Title: Operations Coordinator
Job City: St. Cloud
Job State: Minnesota
Job Company: Cetera Financial Group
Date Job Opened: 07/14/10
Employment Type: Full Time
Days Hours:
Benefits:

Description:
Position Summary:

Responsible for providing operational support for the broker-dealer organization.

Principal Responsibilities:
- Provides operational, customer service, administrative and sales support in one or more of the following areas:
- Mutual Funds, Retirement Products, Annuities, Certificate of Deposit and/or other Investment Products.
- Depending on area of emphasis may establish new accounts, ensuring all necessary documents are on file for clients. Maintain accurate and complete data on existing client files.
- Respond to telephone inquiries from internal and external customers including registered representatives regarding account status, account changes and/or the account transfer process. Acts as a liaison between customers/representatives and institutions including banks and clearing firms.
- Perform various account calculations/reconciliations. This may include calculating interest and dividend payments, and/or processing incoming contributions and outgoing distributions. May send out maturity notices and work on maturity payments.
- Provides account information to accounting and/or government reporting specialists. May maintain this information on various databases and run reports to gather this information.
- Other duties as assigned.

Knowledge, Skills and Abilities:
- High school diploma or equivalent.
- 1 to 2 years related experience.
- Solid decision-making and problem solving skills.
- Ability to work independently as well as in a team.
- Detailed oriented.
- Strong verbal and written communications.



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